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| - You’ll learn how to simplify digital journeys so people can move through them without confusion. A good design feels invisible. |
| - You’ll explore ways to spot and fix areas that cause friction or drop-off. That means less frustration and more flow. |
| - You’ll discover how to build accessibility and inclusion into everything you design. That helps everyone feel considered. |
| - You’ll test and improve your work based on user feedback. Because if it's not useful, it's not done. |