Your Questions, Answered
Getting Started
What is Symtoi?
Symtoi is a place to learn practical skills quickly. No long lectures. Just short lessons, useful templates, and clear steps you can actually use.
What kind of courses do you have?
We cover skills that genuinely help you at work and in life — things like productivity, communication, decision-making, strategy, and more.
Who are these courses for?
Anyone who wants to improve. Whether you’re just starting out, changing careers, or levelling up your skills — you’re welcome here.
Course Understanding
How do I kick off my learning?
How long do I have access to the courses?
It depends on your plan:
Free Trial → limited access
Standard → full access while subscribed
Premium → full access + extras while subscribed
What if the course I want isn't available?
Let us know if there is course you want to see on Symtoi and we will try our best to make it happen.
What kind of templates do you include?
Worksheets, scripts, frameworks, planning tools — all built to save you time.
How do I create an account?
Just click on Get started, add your email and password, and you’re in.
How long does a course take?
Registration
I've been unemployed for 2 years. Can Symtoi help me?
I'm not in the UK. Can I still use Symtoi?
Yes — Symtoi works everywhere.
Can Symtoi help me transition to a new role?
What if the skill area I want isn't listed?
Onboarding
Where do I start after joining?
Where can I find help?
What happens when I complete a course?
Account Management
What if I need to change my payment details?
What if I want to cancel my subscription?
Is my data safe?
Yes. We use industry-standard security and never sell your data